Press

Neos is Trusted Partner for Installation and Support of Oracle Hardware with Guaranteed Service Level!

March 6, 2019

Neos, a Platinum Member of Oracle® Partner Network has now also been chosen as authorized Field Services Delivery Partner (FDP) for Oracle in Croatia. This partnership is a mark of excellence signifying the company’s in-depth experience working with Oracle’s technology.

FDP is a technical component of the strategic partnership with Oracle, a program who can help customers through partners to resolve critical issues, to resolve on-site hardware replacement and to build very complex architecture that includes Oracle technology. This is backed by a level of 24/7 support covering all hardware and software elements.

As a field services delivery partner, Neos intents to provide quality system installations and provide superior guidance to clients relevant to the entire Oracle product stack including hardware and software configuration, database development, cloud infrastructure, security products and more. Neos can competently resolve service requests of all manners through its highly qualified skill force possessing extensive technical background and dedicated to responding to customer requests according to Oracle support policies.

Furthermore, Neos received acknowledgement as first and only in Croatia to provide hardware installation instead of Oracle Advanced Customer Service. This success demonstrates that Neos technological expertise, customer knowledge and specializations have highly developed to meet Oracle standards. Therefore, customer can receive preventive support in business needs to get the most out of Oracle servers and storage systems.

Image FDPHardwareInstallationPhoto_Optimal-installation-with-minimal-downtime