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NEOS SNA for Telco is a big breakthrough in fully using Oracle Technology Components that has already won NEOS a prestigious Oracle Innovation Award for Big Data & Analytics in ECE region.
Social Network Analysis (SNA) helps Telco predict their customers’ behavior and deliver more value to their business preventing churn and identifying upsell and cross-sell opportunities within customer base.
How SNA was made possible was discussed in an Oracle partner Webcast. You can find more details about the project and a look inside some of the solutions used in the webcast and a SlideShare presentation available on Oracle blog.