get in touch
Hrvatski telekom d.d. has launched the biggest IT project in Croatia so far, with a view to achieving a comprehensive IT business transformation. Its primary aim is to raise the standard of service quality and user experience.
The project has been presented at the company headquarters by Davor Tomašković, Boris Drilo, and Boris Batelić, all HT Management Board members as part of HT Strategy 2020. Its completion will see HT become the regional leader in the telecommunication and digital service market with the best network and user experience.
The digital transformation will result in optimisation of internal processes, increased modularity of product portfolio (E2E Process Design and Product Portfolio Simplification), implementation of new, more advanced IT systems providing improved support to end customers (Customer Relationship Management, Order Management, Operation Support System, Billing).
The project implementation will last for three years and will include estimated HRK 710 million of investment. More than 500 HT experts and renowned partners such as IBM, Netcracker, Comarch Technologies, Atos, Croz, Multicom and Zira will work on the project.
We are proud to say that Neos has been recognised as a valuable partner to participate in this strategic IT project.